We believe that our employees are the most important resource that we have available to support us daily in the fulfillment of the “aviation” mission for the State of Texas. They are, as team members, our winning hand. We will continue to showcase employees in Wingtips, so that you can get to know them, their responsibilities and their interests.
By Bill Fuller
Aviation Division
Charlotte Bergfield
Every organization needs folks who provide experience and perspective as it moves forward. Call them “anchors” or “planks,” the Aviation Division is fortunate to have several. Charlotte Bergfeld is one such individual.
In 1976, provided with the opportunity for a new career, Charlotte, along with her three-year old son Cliff (a.k.a. Scooter), moved from Fort Worth to Austin. She began her tenure with the Texas Aeronautics Commission as a receptionist/administrative support person. Never hesitant to tackle a new assignment, Charlotte quickly migrated to the Air Carrier Division of the Commission, assisting in the certification of intrastate airline service for Texas communities. At one time Texas had 10 commuters providing scheduled service airline service throughout the state. A deregulation of the airline industry occurred in 1978. The requirement to regulate intrastate service also ended. Charlotte very quickly and effectively transferred her skills to a new assignment, primarily as a property acquisition agent, assisting airport owners in obtaining property for airport expansion projects.
Because of her previous experience with the intrastate air carrier service, Charlotte also oversees the Aviation Division’s efforts to assist communities in improving their local airline service. Currently, she is managing a statewide air service study involving 26 Texas cities seeking ways to improve their scheduled commercial airline service. Charlotte is representative of the fine staff that work in the Aviation Division who believe strongly in customer service and improving air transportation in Texas.
When Charlotte’s not busy at work, she’s busy at home. She enjoys curling up with a good book or watching an old war movie or western on late night TV. Then, there’s sailing, and her newest endeavor-golf. Charlotte’s a person who is always ready for a new challenge.
