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Airport Public Relations DOs and DON’Ts

June 23, 2025

Originally published in 2002

Suggestions for improving airport community relations brought up in a National Air Transportation Association convention discussion by attendees and speaker Peter Burgher:

  • Hold an open house – emphasize the direct/indirect benefits of the airport
  • Attend commission meetings with supporters; the opposition may tend to exaggerate
  • Don’t do it alone; get the airport support group to attend commission meetings and be prepared with economic, noise, and other facts
  • Don’t stop fighting for the airport, even when it appears the battle has been won • Start campaigning for support well before there is talk of closing the airport
  • Try to positively influence big opponents via free lessons, airplane rides, etc.
  • Hold a reporter/media day; give everyone a ride and an air tour of the area; hand out Aircraft Owners and Pilot Association’s (AOPA) Glossary of Terms for Reporters
  • Hold a grade school kids day
  • Find the people the public will listen to and gain their support
  • Holda Teachers’ Day; hand out curriculum on lift/drag, etc.; host a paper airplane contest
  • Talk to or join the community or county economic development board
  • Get to know the Chamber of Commerce
  • Refer to curfews as “voluntary quiet hours”; when they are not followed, explain why to the public
  • Look to cargo operators for support

Source: Airport Business, 2001

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Filed Under: Wingtips Jan.-Feb. 2002

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