Originally published in 2007
By ExxonMobil
News Release
FAIRFAX, VA- May 29, 2007; ExxonMobil Aviation is pleased to announce that the City of Temple’s Fixed Bose Operations (FBO) at the Draughon-Miller Municipal Airport (TPL) scored second highest in ExxonMobil Aviation’s 2006 PremierSpirit program and received recognition as one of the nation’s best general aviation facilities in the ExxonMobil Aviation FBO network. This is the fourth consecutive year the City of Temple has been recognized as a PremierSpirit award winner.
“PremierSpirit is a highly competitive and extremely beneficial program as it challenges our FOBs to deliver the highest caliber of customer care in the general aviation industry. To win four consecutive years is quite an accomplishment and speaks volumes to Sharon Rostovich (Temple Airport Director) and her staff’s commitment to professionalism and customer service,” said Melissa Overbay, ExxonMobil Aviation’s market and program development manager.
In its 18th year, the PremierSpirit program asks customers (pilots and schedulers) to rate FBOs in four areas: customer service, image, quality control and business performance. Customers returned over 13,000 surveys in 2006 from which the award winners were chosen. These winners represent the top 15 percent of ExxonMobil Aviation-branded FBOs in the United States who participated in the PremierSpirit program.
“PremierSpirit winners are on asset to the airfields and communities they serve. Local citizens and visitors from around the world know they can count on receiving stellar service and dependable fuel when they visit a PremierSpirit winner,” Overbay continued.
ExxonMobil Aviation-branded FBOs provide fueling and other services for corporate and general aviation aircraft, crews and passengers at over 200 airports nationwide and 700 airports worldwide.
To learn more about ExxonMobil Aviation and its premier network of FBOs, visit www.exxonmobileoviotion.com or www.ovitot.com.